[CentOS] CentOS and Dell Support

Craig White craigwhite at azapple.com
Mon Dec 5 04:12:06 UTC 2005


On Mon, 2005-12-05 at 01:54 -0200, Rodrigo Barbosa wrote:
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> On Sun, Dec 04, 2005 at 07:38:55PM -0500, Bryan J. Smith wrote:
> > > as far as warranty, they have to warranty what they sell.
> > 
> > Now that gets interesting.  Read your sales contract very well.  They
> > can force you to go to the hardware manufacturer if you are not under
> > the terms of it.
> 
> That depends, of course, on the "laws of the land".
> 
> Here in Brazil, if I buy something from Dell, they are responsible
> for it. They can't send me to talk to the manufacturer. Even if the
> problem is due to something the manufacturer did wrong, Dell would
> still be considered (by the law) the one that has to deal with it,
> since it is them who sold me the box.
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that's the law here too but as you pointed out, if you have to resort to
legal wrangling over warranty support, everybody loses.

Craig




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