[CentOS] Raqport Inc buyer beware
md at goulburn.net.au
Sat Sep 1 08:13:47 UTC 2007
Beware of doing business with Alex Bajan at Raqport.
In January 2007 I ordered and paid over US$2000 for a Tyan GS14 server
and some installation and migration services. The server proved to be
faulty. It would not stay up for more than a few hours. I followed all
of Alex's recommendations, including replacing the RAM, the processor
and reinstalling the CentOS/Bluequartz operating system but the device
would spontaneously attempt to reboot at random intervals of less than a
few hours. My guess is a faulty motherboard component.
I returned the device at my expense but months later I have had no
satisfaction from Raqport regarding a replacement or refund of the money
I sent - not even replies to emails or returned calls.
It is a very poor way to treat a customer.
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