[CentOS] CentOS Bug Reporting Policy
hywelbr at googlemail.com
Mon Dec 15 09:49:58 UTC 2008
It looks like maybe I was right to be confused as to where to report
bugs as now there are two different answers.
Karanbir Singh wrote:
> Hywel Richards wrote:
>> Is there some policy as to what to do and where to report the bug?
> report it on bugs.centos.org unless you have a RHEL subscription and are
> able to also reproduce the exact same issue under the exact same
> conditions, in which case you should report it at bugzilla.redhat.com
Unfortunately I'm not in a position to do that - no RHEL subscription or
This is why previously I've been hesitant to report any problems there.
>> It doesn't seem appropriate to report it to http://bugs.centos.org
>> because CentOS is kept in-sync with the upstream, so bugs will never get
>> fixed in CentOS, only in the upstream distribution.
> Thats not really 100% black/white situation - if there is a major issue
> that has implications, and we are able to fix it locally we will always
> do that and users are quite welcome to jump over and move into the
> contributors side of things for such issues.
The ones I've encountered so far are typically not major - not
showshoppers for most people (otherwise they would get fixed a lot
faster without any intervention from me anyway).
An example is this sprof problem that I reported in July:
Another example is that the driver for my samsung printer prints garbage
in high quality mode (the default), but works fine in standard mode (a
useful thing to know).
> However, the reason I said you should really report issues at
> bugs.centos.org is that someone needs to first make sure it is indeed
> not an issue introduced by the CentOS process ( We had had a few of
> those as well ), and the issue needs to go upstream.
This seems like a sensible policy to me.
However, is there any process whereby bugs eventually get referred
upstream, if not by the original bug reporter?
It seems to me that the examples I gave above are unlikely to be
introduced by CentOS, and should be appreciated by the upstream provider.
Whatever the system, I think it would be pretty useful to have something
written down somewhere, so that CentOS users like me know what to do
when they encounter bugs. E.g. for that sprof problem, I'm not sure if I
should wait on CentOS developers to process it (in which case there
isn't much to say), or whether I should be also reporting it to redhat,
as suggested in the other response, in which case I think further
instructions are necessary).
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