[CentOS] need trouble ticket system

Andrew Cotter andrew.cotter at somersetcapital.com
Sun Mar 29 20:17:44 UTC 2009


> -----Original Message-----
> From: centos-bounces at centos.org 
> [mailto:centos-bounces at centos.org] On Behalf Of Eduardo Grosclaude
> Sent: Sunday, March 29, 2009 2:54 PM
> To: CentOS mailing list
> Subject: Re: [CentOS] need trouble ticket system
> 
> On Sun, Mar 29, 2009 at 3:45 AM, Dhaval Thakar 
> <dhaval.thakar at networthdirect.com> wrote:
> > Hi,
> >
> > I need to implement trouble tracking system,
> GLPI may be worth a look
> 
> --
> Eduardo Grosclaude
> Universidad Nacional del Comahue
> Neuquen, Argentina
	
We use GLPI and it works fairly well.  Beyond simple trouble ticket tracking
we use the asset piece to track hardware, software tracking has some
difficult points, and we are starting to use the contract and financial
tracking as well. 




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