[CentOS] [OT] would any of you recommend a ticketing system?

Tue Jul 19 14:16:13 UTC 2011
Eric Viseur <eric.viseur at gmail.com>

FWIW, I've been using Indefero for quite a while, might suit some of your
needs.  It's basically a Google Code clone.

2011/7/19 <m.roth at 5-cent.us>

> Keith Roberts wrote:
> > On Tue, 19 Jul 2011, Kevin Thorpe wrote:
> >> From: Kevin Thorpe <kevin.thorpe at pibenchmark.com>
> >>
> >> Hi all, sorry for being OT but would any of you recommend a ticketing
> >> system?
> >> We'd like something pretty comprehensive to cover helpdesk and HR stuff
> >> as well as software bugs/requests. There seems to be a million
> variations
> >> out there.
> >
> > This is not free, but it is very comprehensive, and will
> > also probably do a lot more than what you need. I have
> > played with the trial demo version last year, and it's got
> > alot of interesting features, including billing. It is a
> > complete solution for web hosting providers, amongst other
> > things.
>
> Missed the beginning of the thread, so I don't know what Keith's talking
> about. The two that I'd recommend that are F/OSS are bugzilla and Mantis.
> Worked with both, both work well.
>
>         mark
>
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