> How does Dell know what OS your are running? > Should they know what OS you are running? > Dell provides the hardware only? Dell sells OEM RHEL and standard (Red Hat) RHEL as a software reseller. In OEM RHEL, Dell provides all but the highest level (passing the highest level back to Red Hat ) support. In standard RHEL, they are just selling you the same thing you would buy from Red Hat. They would know when both are to expire, but ironically they are more in tune with when the standard RHEL that they sell you is set to expire. Barry