osTicket is pretty sweet.<br><br><div class="gmail_quote">On Tue, Jul 19, 2011 at 10:33 AM, Adam Wead <span dir="ltr"><<a href="mailto:amsterdamos@gmail.com">amsterdamos@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
I'd recommend Jira:<br><br><a href="http://www.atlassian.com/software/jira/" target="_blank">http://www.atlassian.com/software/jira/</a><br><br>We use it primarily for software projects and bug tracking, but it can easily be configured as a helpdesk application, and still be used for other things. Very configurable, easy to setup and maintain and they have reduced pricing for non-profits and government institutions. I'm not sure about HR applications, though.<br>
<br clear="all">____________________________________________<br><font color="#888888">Adam Wead<br>Systems and Digital Collections Librarian<br>Rock and Roll Hall of Fame and Museum</font><div><div></div><div class="h5">
<br><br><br><div class="gmail_quote">On Tue, Jul 19, 2011 at 10:22 AM, Robert Heller <span dir="ltr"><<a href="mailto:heller@deepsoft.com" target="_blank">heller@deepsoft.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>At Tue, 19 Jul 2011 12:32:50 +0100 CentOS mailing list <<a href="mailto:centos@centos.org" target="_blank">centos@centos.org</a>> wrote:<br>
<br>
><br>
> Hi all, sorry for being OT but would any of you recommend a ticketing system?<br>
> We'd like something pretty comprehensive to cover helpdesk and HR stuff as<br>
> well as software bugs/requests. There seems to be a million variations<br>
> out there.<br><br></div></blockquote></div>
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