Hola: Cualquier semejanza con la realidad es pura coincidencia:
What is the OTRS?
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS!
Saludos Osvaldo
On 8/30/07, "Ing. Ernesto Pérez Estévez" centos@ecualinux.com wrote:
O. T. Suarez wrote:
Hola:
Te cuento que estoy usando el otrs y me ha ido muy bien. Eso que
Osvaldo Toja Resolution System? orts?
-- Ing. Ernesto Pérez Estévez http://www.ecualinux.com/
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