osTicket is pretty sweet.
On Tue, Jul 19, 2011 at 10:33 AM, Adam Wead amsterdamos@gmail.com wrote:
I'd recommend Jira:
http://www.atlassian.com/software/jira/
We use it primarily for software projects and bug tracking, but it can easily be configured as a helpdesk application, and still be used for other things. Very configurable, easy to setup and maintain and they have reduced pricing for non-profits and government institutions. I'm not sure about HR applications, though.
Adam Wead Systems and Digital Collections Librarian Rock and Roll Hall of Fame and Museum
On Tue, Jul 19, 2011 at 10:22 AM, Robert Heller heller@deepsoft.comwrote:
At Tue, 19 Jul 2011 12:32:50 +0100 CentOS mailing list centos@centos.org wrote:
Hi all, sorry for being OT but would any of you recommend a ticketing
system?
We'd like something pretty comprehensive to cover helpdesk and HR stuff
as
well as software bugs/requests. There seems to be a million variations out there.
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