On Fri, 2017-02-03 at 07:10 -0500, TE Dukes wrote:
-----Original Message----- To: CentOS mailing list Subject: Re: [CentOS] Spotty internet connection
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I bought an Arris Surfboard Cable Modem/Gateway instead of leasing one from them for $15/mo.
https://www.newegg.com/Product/Product.aspx?Item=N82E16825122014
I don't use the WIFI as I already have a wireless access point connected. It does have a 'guest' feature but I haven't gotten around to setting that up.
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I have the same TWC/Charter provider. Also bought a SB66141 a few years back to stop paying them.
Gets to the web interface and I go to signals page
http://192.168.100.1/cmSignal.htm
And make daily snapshots of that. When there's a big change in power levels, uncorrectable codewords, or even a huge jump in correctable codewords, I know trouble is coming.
When you call for support, ask for level 3 support three times and they *have* to connect you w/folks at the center that have more resources and knowledge.
As an aid, I've used traceroute to identify where the problem seems to manifest, based on round-trip times, and ping. Scripted to fire off every 90 seconds so I can see change over time.
Who you get at level 3 can make a difference. Some are lazy (e.g. latest down 7 times in the A.M. and they couldn't tell me mtce was being done).
N.B. My unit is modem only as I run it to IPCop and into my "homegroan.firewall" built by me LAN with switches.
TWC/Charter seems to be migrating to the old sucky TWC, IMHO.
HTH, Bill