Jim Perrin wrote:
This one is a toss up. It depends on what module you get for them. IBM seems to push the HS21's and accompanying chassis with the nortel layer 2/3 switching module, however there are others you can get. We've ordered a patch-panel copper passthru module so that we can put our cisco 4506 to good use. Basically each blade gets their own lines to our patch panel, and from there to our switch.
I think I need some of those - *scribble* *scribble*.
This one surprises me. I guess it might depend on who your rep is and what your organization is. we've got 24x7 4hour support with them, and they've never taken longer than 1.5 hours to show up. The tech (when we've requested more than just a replacement part) has always been reasonably intelligent, and his knuckles don't drag on the floor at all. I was quite impressed.
I've only dealt with the guys on the phone. He was reasonably intelligent, and probably his fix will work, it's just being a PITA to implement, and it still smells like it's hardware, but he's claiming it's Celeron microcode and I have to jump through a bunch of hoops to fix it. Hopefully next week I'll deal with it while I'm spending a few days of quality time building out a bunch of new stuff down there. I'm pretty sure his knuckles don't drag on the floor though, he wasn't just reading a screen. Did take him a week plus to call me back when I called an hour after he went home that night.
Peter