On 19.08.2013 04:30, Anthony K wrote:
Hello List Members.
I was recently approached by Dell stating that I HAVE TO renew my Red Hat Subscriptions. I challenged this statement and was informed that this has always been the case and that all servers I have bought off of Dell over the years need to have current subscription!
I've been searching the Red Hat website to find where this is stated but can't seem to locate this info. So, is Dell having me on?
Why are you searching on the Red Hat site when this is a Dell issue? It might be that the Dell support contract is tied to the condition that it only applies when you have a valid RHEL subscription. Sounds weird to me but that is the only way Dell could force you to get a new one.
Have you asked for evidence to support that claim? (i.e. the exact text in the support contract that that demands this)
Regards, Dennis