13 Jan
2016
13 Jan
'16
2:28 p.m.
On Wed, Jan 13, 2016 at 06:15:58AM -0800, Alice Wonder wrote:
No I didn't, I was under the impression one had to have an RHEL license to do that.
I suppose I should have tried, I'll try now.
No, you don't have to, although opening a support request with Red Hat regarding the ticket (once you've created it) can help.
More importantly, its less difficult for the request to be "lost" by an individual if there's a ticket assigned to the package maintainer. Who knows if the email you sent went to the right person and whether it wasn't just deleted because there's no RHBZ?
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Jonathan Billings billings@negate.org