14 Nov
2006
14 Nov
'06
10:55 a.m.
Indunil Jayasooriya wrote:
Hi all, I am lookng for a truble ticket to install on my Cents os 4.4 server. RPM is always prefferd. Souce is also welcome. Have you done somethink like this before? What are the packages that you recomend for me.
If you want everything (and the kitchen sink!), RT is pretty good. And it has the advantage that there's a repository available from where you can install it with "yum install rt".
See http://wiki.centos.org/Repositories.
Disadvantage of RT: It's not easy to use and really needs some learning. But I guess that that's the same with *all* Trouble Ticket systems.
Cheers,
Ralph
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