On Tue, Jul 29, 2008 at 12:32 PM, Scott Silva ssilva@sgvwater.com wrote: <snip>
I would have tried also, because now the system needs to come apart twice unless you just buy a new one and let the replacement be a spare.
Mark: Scott has the right plan for you. Buy a new drive and install it, when you take out the defective one. Send the defective drive in on an RMA and they will probably replace it with a remanufactured drive and you keep that one available as a spare or install it in another box.. If your box is like 3 of ours, it is a PITA to R&R a 5.25" drive. We have 2 Dell Dimensions that are very easy to open (that's the idea, if it works). Dell Latin America replaced one of them, after I got it, because I could not open it. It took two (2) of their Tech Support people, to get the thing open, so I asked for a new one. Plastic cases...... Lanny
You must have forgotten to wave the chicken over your head 3 times and said the magic words. You don't want to wave the chicken more than 3 times, as he will be angry enough after the 3. ;-P
I had to open that box (now my daughters) awhile back, to remove the defective Teac CD-RW drive and I remembered what happened to the original box and kept my fingers crossed, that I could get it open and close it again. When it happened to the new box, a Dimension 4300, which was under warranty, two (2) men came to our house and they had a struggle, to get the case open. Flimsy plastic. It opens like a suitcase and is incredibly easy to work on, if you can get it open. If Dell would sell a box like that, with a metal case, it would be a winner.