On 12/4/05, Craig White craigwhite@azapple.com wrote:
On Sun, 2005-12-04 at 15:47 -0500, Matt Morgan wrote:
I'm a fairly experienced RH and Fedora user and admin looking to try CentOS for the first time. I have lots of experience with Dell servers and I'd like to stick with them.
Although I'm sure it's not always strictly enforced, Dell claims that it won't provide warranty hardware support on servers installed with an un-Dell-supported OS (basically, anything other Windows, RH, and Suse). Are other CentOS admins successful in getting Dell to support their hardware? How does it work--do you just tell them it's RH?
Also, any recommendations for which Dell PERC or Dell SATA RAID adapters can I expect to work nicely with CentOS?
If, on the other hand, Dell gives you trouble for CentOS installs, and you have recommendations for other server vendors, let me know. In particular, one that can provide on-site warranty support in Toronto, Canada, would be great. I'm only interested in i386 architecture, by the way.
Dell is going to warranty the hardware - it doesn't have anything to do with which OS you are using. You can't expect them to support an OS that they don't support but I would bet that if the software issue is something that wouldn't change from RHEL/CentOS - they wouldn't miss a beat.
For the record, that is the opposite of what they told me. They only support the hardware when you're using a supported OS. Of course, you wouldn't have to tell them that you're using CentOS. So I was wondering if people had gotten away with that pretty regularly.