Hugh E Cruickshank wrote:
A shared imap account/folder?
Why aren't you doing this anyway? It's a good way for Freda to see what Fred said on the previous shift.
Hi John:
Thanks for your reply. That is a good suggestion but it probably will not "fly" in our instance. We are using Outlook for the MUA and, as far as I am aware, does not work with IMAP folders.
Yes it will - just add a new account. If it is set up to only use exchange you might have to install a component for internet email access (and some very old versions can't do both).
Also the sharing of email accounts is not going to work either. We are a small shop with some overlap of responsibilities but it is not a 100% overlap and we still need some distinction between users.
Basically you would add a new mailbox for each set of messages and have the appropriate people subscribe to it. If you are using exchange, you'd have the equivalent functionality in public folders. With IMAP, I think only Cyrus handles shared folders well.