6 Feb
2008
6 Feb
'08
4:24 a.m.
Jun Salen wrote:
Take a look at Request Tracker http://bestpractical.com/rt/
Active support and an active user community.
and run it on Centos 5 or use the updated LAMP packages in the centos plus repository if you are running Centos 4.I try to used this also last year but I found it complicated to use. If possible, I want my user to find it easy to use. After searching the
list archives, I found suggestion on using EXO PHPDesk and it looks good. I will try to install it later and check.
Yes, I asked potential users to login and take a look at rt and one of them said that it looked complicated.