16 Oct
2009
16 Oct
'09
5:24 p.m.
On Fri, 16 Oct 2009, Les Mikesell wrote:
Someone is obviously sarcasm-challenged today. But there is a middle ground for people who would like a best-effort idea of what to expect.
and 'best-efforts' is a SLA concept -- if an SLA is needed, you already know the answer
-- Russ herrold