On Thursday 05 June 2008 16:54:08 James Bunnell wrote:
you expect people to use OSS and be treated like crap? being treated like crap is the competitor's job.
It's no-one's job to be treated like crap. Under any circumstance.
You're not going to find many volunteers who react well to being cursed at or otherwise abused verbally.
and you're not going to find too many people in business that want to ask a question and are blatently put off.
Having been in business before my retirement, I can assure you that I was never rude to anyone I contacted. Under any circumstance.
Anne