Niki Kovacs <> scribbled on Thursday, September 04, 2008 12:16 PM:
So, to answer the question above: IMNSHO, the best advice comes from an expert who *can* think like a newbie. (At work, I usually deal with the opposite paradigm :oD)
There is no more dangerous user than a user that knows *a little* about computers and who tries to "fix" stuff for himself (it's usually a he). Every now and then I get a few of those users at the departments I support, and I make a point of usually taking them down to the ground again as fast as I can.
As a sysadmin I'm not only helping users with everything IT, I also help them accept things they can't change. 8-)