Radu-Cristian FOTESCU wrote:
Sorry for the OT, but I just couldn't resist. The 'we-have-no-idea-if-it-works-but-we-will-fix-it-if-it-doesn't' support is hard to find.
It is common and called Premium Support or some such thing. Standard support is we-have-no-idea-if-it-works-but-we-will-try-to-fix-it or -we-might-try-to-fix-it.