Hugh E Cruickshank wrote:
From: Les Mikesell Sent: March 28, 2007 12:07
You can't get much easier than files containing a list of the right delivery addresses for each time period and a cron job that copies the right file to the one :included: by a sendmail alias at each transition. Did you try that approach yet? But for ongoing things you lose the ability to easily see what the previous shift did unless they reply/forward a copy of anything still needing work.
I agree that this approach is fairly straight forward and I have not tried it. However our current approach (concatenating files to create a new alias file) is about the same in complexity. The difficulty arises from determining the contents of those files.
Just expose them to the person who knows what the contents should be for editing. Anyone managing a shift of people should be able to edit a text file.
-- Les Mikesell lesmikesell@gmail.com