25 Jul
2012
25 Jul
'12
6:07 p.m.
From: "m.roth@5-cent.us" m.roth@5-cent.us
Vanhorn, Mike wrote:
I have two HP dc7800 convertible minitowers that are exhibiting the following issue: every 5-10 minutes, they will "freeze" for about 30 seconds, and then pick right back up again. During the freeze, it seems that nothing at all happens on the system; the clock doesn't even advance (it just picks up again with the next second, and that 30-or-so seconds are lost).
If you don't see anything, I'd suggest you call HP, assuming they're still under warranty.
They apparently do not support Linux on these models... So you might not get any help from HP support. Do you have the latest BIOS? Did you get a CD to run tests (like Insight Diagnostics Offline)?
JD