On Thu, 23 Dec 2010 08:40:48 -0800, Paul Heinlein wrote: [....]
I too suspect that *among desktop/laptop users* she's more likely to find Ubuntu assistance than RHEL/CentOS/Fedora assistance. It's not a certainty by any means, but I agree it's likely.
My only bit of unsolicited advice would be to set up a fairly robust backup system (using, perhaps, a USB hard drive) and train her on it until she's got the procedure in muscle memory. Should the hard drive fail, someone will at least be able to restore her data.
Not unsolicited! And I'm glad to have it.
We have a couple of external USB hard drives, and one at least has a partition backing up her specific machine. I'll try to think up a good name (or get her to!) and see if I can change that partition to that.
The problem will be persuading her to take any interest beyond knowing that *I* have some backup for her, somewhere ... (I always do one before an upgrade -- and upgrade her machine last, in order to have seen most common problems before I get to it.) Any experience with that one?