Re: [CentOS] need trouble ticket system

-----Original Message----- From: centos-bounces@centos.org [mailto:centos-bounces@centos.org] On Behalf Of Eduardo Grosclaude Sent: Sunday, March 29, 2009 2:54 PM To: CentOS mailing list Subject: Re: [CentOS] need trouble ticket system

On Sun, Mar 29, 2009 at 3:45 AM, Dhaval Thakar dhaval.thakar@networthdirect.com wrote:

...

Hi,

I need to implement trouble tracking system,

GLPI may be worth a look

-- Eduardo Grosclaude Universidad Nacional del Comahue Neuquen, Argentina

We use GLPI and it works fairly well. Beyond simple trouble ticket tracking we use the asset piece to track hardware, software tracking has some difficult points, and we are starting to use the contract and financial tracking as well.