On 6/21/08, Les Mikesell lesmikesell@gmail.com wrote: <snip>
I've found their web support to be excellent if you can get past the place where they sort out the individual/small/large business users. Try to find support/downloads and the place where you put in the model number or their tag number which identifies it completely. Then you go directly to everything they have for that device, which might be flash updates, all the manuals, and any utilities they provide. I think they maintain this for everything they have ever sold.
There is also a huge community of users on the Dell support site and many of them have the answers. I find it much easier to use the Dell support site, for our 4 Dimension boxes, than the Compaq support site, for our Compaq EVO.