Robert P. J. Day wrote:
On Mon, 22 Jun 2009, Spiro Harvey wrote:
Karanbir,
what about putting up something along the lines of:
"Commercial support is currently unavailable, although this is being investigated by the community. The difficulty is that CentOS is a volunteer run effort.
from a promotional standpoint, i would avoid getting into that centos is a volunteer effort, and i would *seriously* avoid using the word "difficulty." all i was suggesting earlier is that there are a number of ways to admit that centos has no *official* support channel, and that it would be useful to, even in admitting that, word it in such a way to not scare away potential adopters.
talk to someone with a marketing background. seriously. all you need to do is admit that there's no support, but word it carefully so that it doesn't seem like a big deal. just give people the warm fuzzies. that's all they're looking for.
rday
======================================================================== Robert P. J. Day Waterloo, Ontario, CANADA
Linux Consulting, Training and Annoying Kernel Pedantry.Web page: http://crashcourse.ca Linked In: http://www.linkedin.com/in/rpjday Twitter: http://twitter.com/rpjday ======================================================================== _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
I disagree. Let everyone know upfront that this is run by volunteers.