27 Nov
2015
27 Nov
'15
5:39 p.m.
On Fri, Nov 27, 2015 at 12:27:44PM -0500, James B. Byrne wrote:
This is my experience as well. The only thing that RedHat has ever done with my bug reports is point me to the upstream projects to have it fixed/altered/added there. They will however, occasionally accept some nudges about updating software that the upstream project has already released.
I've seen them do better. I reported a bug in the LSI RAID firmware/kernel code which required 100s of servers to observe. They went back and forth with me a few times about the fix, presumably because they couldn't make the bug happen quickly on a server or two in their lab.
-- greg