Re: [CentOS] need trouble ticket system

We have had good luck with Mantis:

http://www.mantisbt.org/

KC

On Sun, Mar 29, 2009 at 2:45 AM, Dhaval Thakar dhaval.thakar@networthdirect.com wrote:

Hi,

I need to implement trouble tracking system, we have 250 users in one premise & 3 desktop support technicians.

I need to implement trouble ticket system, where user will enter their application / other issues. Mail will be sent to technician available on duty. trouble ticket will be provided to user & will be given close stat once resolved.

Kindly suggest me one such application based on open source.

Regards Dhaval Thakar http://dhavalthakar.blogspot.com/ _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos