On 26 September 2011 11:02, John Hodrien J.H.Hodrien@leeds.ac.uk wrote:
I highly recommend raking up four year old poor feedback on your business, it's a surefire way to get ahead of your competition.
Considering that they only managed to complain about this after four years shows an interesting take on speedy response to customers.... I wonder.... Maybe they really misunderstood Streisand effect? :)