On Fri, Jul 30, 2010 at 3:05 PM, m.roth@5-cent.us wrote:
First of all, I want to thank everyone who's responded so far - keep them emails coming, boys and girls! (Seriously - I mean it.)
You're welcome.
Next: Tom H wrote:
On Fri, Jul 30, 2010 at 10:35 AM, m.roth@5-cent.us wrote:
I threatened to do this a few months ago.... Here's a first draft. I was thinking of it as something that might get posted the beginning of the month, or sent to someone who drops in with "it doesn't work!!!".
PLEASE feel free, no, *please* rip, shred, tear, rend this, and help me make it usable.
#####################################################################
- This mailing list is here for folks around the world to share
knowledge about CentOS and Linux. This is not a paid tech support
organization
- if you want that, buy a RedHat subscription.
- We are not here to do your job for you. If you think we should,
<snip> > First the negative comments. > > In (1), "if you want that, buy a RedHat subscription" is unnecessary.
Why?
In (2), "If you think we should, perhaps you should pay us" is really unnecessary.
Again, why? *Part* of the reason are the folks who come on, and give us either a Windows user type of complaint (it doesn't work!), or who seem to want us to write them a step-by-step for what they need to do (and some of them have had RHCE and other certs to their sigfile, which tells us how solid those certs are), who obviously have never even *tried* to look for the answers. Some of us get irritated with that.
I understand and share your frustration(s) but both these sentences seem too petty to be in an informative email.
In (4)
- use a meaningful subject
- separate opinion from fact
- use a pastebin to post a full log
What's the link to pastebin (I always just cut&paste, and only give a few relevant lines, with all the other kruft cut out, so I've never needed it)?
Sometimes what the person asking for help selects to post is irrelevant so a full log output on http://pastebin.centos.org/ can be useful.