Gregory P. Ennis wrote:
Gregory P. Ennis wrote:
List,
I updated a gateway/router computer with Centos 5.6 and lost the ability to print pdf and tif files with the command "lp -d printer img.tif"
This new unit replaced a Fedora 5 system that had been working well, and is still able to print pdf and tif files withing the same network.
I have other Centos 5.6 gateway's at different facilities that print the pdf and tif files without a problem. All of these 5.6 systems have been updated without a problem.
hpijs-1.6.7-6.el5_6.1.x86_64 has already been installed.
I am at a loss in trying to see the difference between my 5.6 machines and would appreciate some advice as to where to look.
Thanks much for your help.
Greg Ennis
Have you checked if you are able to print regular text? It's a first step in troubleshooting. And what is the commands output when you try to print pdf/tiff?
Ljubomir
Ljubomir,
Regular ASCII text prints fine, as well as any pcl file. I can print pdf and tiff files from a different computer on the affected printer, but when a pdf or tiff file goes through the print server on the gateway the print stream ends up printing graphic characters on several pages instead of the image in the file.
The output of lp -d lpt3 ./img.tif is normal "request id is lpt3-842 (1 file(s))"
I thought this might be a libtiff problem, but I have the same file on our other machines (libtiff-3.8.2),
libtiff-3.8.2-7.el5_6.7.x86_64 already installed and latest version libtiff-3.8.2-7.el5_6.7.i386 already installed and latest version
Thank you for your help, I am stumped on this one so far.
Greg
You should run "yum list installed > <text-file-name>" on both working and non-working system and compare (diff?) those lists.
Ljubomir
The only difference I can see between the two servers is that the one that does not work is x64 and the one that works is i386. I am about ready to use the old Fedora system as the cups server instead the Centos 5.6 that was just put together. Thanks much for your help!!!!
Greg