On 05/10/2013 02:55 PM, m.roth@5-cent.us wrote:
Digimer wrote:
Hi all.
We've got a lot of customers running CentOS 5 and 6 servers. We'vebeen asked by many to provide backup, which is something we don't want to do in house. So we started looking for backup companies to partner with. The problem is that the ones we've found who support RHEL won't support CentOS.
So does anyone know of an online backup company that _will_ supportCentOS (and Windows)?
Don't know of any... but ask to talk to an SE (sales engineer), rather than just sales. I'd assume they know *nothing* of distros.
<shakes head> I once started a support call with Sun/Oracle *shudder*, and the engineer got all huffy, they didn't support CentOS (it was a hardware problem), and he obviously didn't know anything about it. I escalated, and got another engineer (and the story goes downhill from there).
mark
I talked to a couple companies that support RHEL, explained that CentOS was binary compatible and they were not interested in helping us. As I mentioned to Reindl, this is a political question more than a technical one.