Ryan Nichols wrote:
We're trying to get support from a 3rd party software we use and they are insiting we goto the current versions of everything for there software before they'll move forward on the support.
In that case I would reproduce the problem on another system that doesn't have the strange RAID controller, and on the most up to date software. If you can troubleshoot it there, get the fix and apply it to the system they won't "support".
It seems pretty common with folks and Red Hat /CentOS. They buy red hat for a few high value target systems, and get support on them and use CentOS for the rest, or some other RHEL offshoot. If they have a problem on CentOS they repro it on RHEL and if they can they can get a fix from Red Hat.
Not the most honest thing to do in my opinion but it is an option in many cases.
nate