Can someone help me diagnose this issue? I'm running CentOS 5.2 x86_64 and the heartbeat rpm seems to bomb out. I looked in /var/cache/yum/extras/packages but the rpm is there so I can't look at the preinstall script to see what's looking for/expecting? yum install heartbeat Loading "fastestmirror" plugin Loading mirror speeds from cached hostfile * rpmforge: fr2.rpmfind.net * base: designwaveaudio.com * updates: mirror.chpc.utah.edu * addons: mirrors.versaweb.com * extras: mirrors.easynews.com Setting up Install Process Parsing package install arguments Resolving Dependencies --> Running transaction check ---> Package heartbeat.x86_64 0:2.1.3-3.el5.centos set to be updated --> Processing Dependency: libstonith.so.1()(64bit) for package: heartbeat --> Processing Dependency: heartbeat-stonith = 2.1.3-3.el5.centos for package: heartbeat --> Processing Dependency: heartbeat-pils = 2.1.3-3.el5.centos for package: heartbeat --> Processing Dependency: libpils.so.1()(64bit) for package: heartbeat --> Running transaction check ---> Package heartbeat-pils.x86_64 0:2.1.3-3.el5.centos set to be updated ---> Package heartbeat-stonith.x86_64 0:2.1.3-3.el5.centos set to be updated --> Finished Dependency Resolution Dependencies Resolved ============================================================================= Package Arch Version Repository Size ============================================================================= Installing: heartbeat x86_64 2.1.3-3.el5.centos extras 1.8 M Installing for dependencies: heartbeat-pils x86_64 2.1.3-3.el5.centos extras 220 k heartbeat-stonith x86_64 2.1.3-3.el5.centos extras 348 k Transaction Summary ============================================================================= Install 3 Package(s) Update 0 Package(s) Remove 0 Package(s) Total download size: 2.3 M Is this ok [y/N]: y Downloading Packages: (1/3): heartbeat-stonith- 100% |=========================| 348 kB 00:00 (2/3): heartbeat-pils-2.1 100% |=========================| 220 kB 00:00 (3/3): heartbeat-2.1.3-3. 100% |=========================| 1.8 MB 00:01 Running rpm_check_debug Running Transaction Test Finished Transaction Test Transaction Test Succeeded Running Transaction Installing: heartbeat-pils ######################### [1/3] Installing: heartbeat-stonith ######################### [2/3] useradd: user hacluster exists error: %pre(heartbeat-2.1.3-3.el5.centos.x86_64) scriptlet failed, exit status 9 error: install: %pre scriptlet failed (2), skipping heartbeat-2.1.3-3.el5.centos Installed: heartbeat.x86_64 0:2.1.3-3.el5.centos Dependency Installed: heartbeat-pils.x86_64 0:2.1.3-3.el5.centos heartbeat-stonith.x86_64 0:2.1.3-3.el5.centos Complete! Thanks, J.