On 09/14/2012 01:27 AM, John R. Dennison wrote: > On Fri, Sep 14, 2012 at 12:50:15AM +0300, Manuel Wolfshant wrote: >> I beg to differ here. As long as we clearly specify that we just SHIP >> the release rpm for users' convenience but not ENDORSE and that ALL >> support is to be taken from EPEL, I am sure that people will understand. >> A polite "please ask for help in #epel or on the epel mailing list" will >> definitely be all that is needed. > Does a pony come with that? Nope. > People will want support from centos via > irc and mailing list. And I am VERY good in telling people "We do not support that here but you can ask at ..." in a polite way ( if I want to ) or in a rude way ( also if I want to ) > You should really know that by now :) I do. I already have 12 years of supporting crap from users > People are an entitled lot these days. Wrong. People THINK that they are entitled. Sometime they are right, sometime they are wrong.