[CentOS-devel] Platform Tools moving bugs from bugzilla.redhat.com to issues.redhat.com

Wed Aug 23 15:25:12 UTC 2023
Patrick Riehecky <riehecky at fnal.gov>

On Wed, 2023-08-23 at 09:28 -0400, Josh Boyer wrote:
> On Wed, Aug 23, 2023 at 8:46 AM Neal Gompa <ngompa13 at gmail.com>
> wrote:
> > 
> > On Wed, Aug 23, 2023 at 6:51 AM Florian Weimer <fweimer at redhat.com>
> > wrote:
> > > 
> > > The Red Hat Platform Tools team (who maintain binutils, GCC, gdb,
> > > glibc,
> > > systemtap, valgrind, etc.) have begun to move bugs from
> > > bugzilla.redhat.com to issues.redhat.com, to the project called
> > > “RHEL”.
> > > 
> > > We'd appreciate if future issues discovered in CentOS Stream were
> > > filed
> > > there directly.  When filing new issues, please make sure that
> > > the
> > > Security Level is set to None, so that others can contribute, and
> > > select
> > > “CentOS Stream” under Projects.  Please do not use the public
> > > “CS”
> > > project for reporting issues in specific RPM packages because we
> > > (Platform Tools) do not monitor it.  (Compose issues and CentOS
> > > Stream
> > > issues should still be reported in “CS”.)
> > > 
> > 
> > The Red Hat Jira CS project currently blocks community members from
> > filing issues or making comments.
> > 
> > > Community members should be able to create a Red Hat account on
> > > sso.redhat.com and use that to login to issues.redhat.com.  As
> > > far as I
> > > know, it's not necessary to agree to the Red Hat Enterprise
> > > Agreement,
> > > or any subscription terms.  If that has changed, please let me
> > > know.
> > > 
> > 
> > I don't know this personally, since my account is old and
> > originates
> > from the JBoss JIRA instance, but I've been told that you are
> > required
> > now to disclose address and phone number and agree to the RHEA TOS
> > to
> > access the Jira when you create your account. It would be worth
> > double-checking this.
> > 
> > > The user experience should remain largely unchanged, although the
> > > underlying technology is completely different (Jira vs
> > > Bugzilla).  If a
> > > bug is migrated, a notification is posted to the Bugzilla bug,
> > > with
> > > instructions how to find the migrated issue on
> > > issues.redhat.com.  You
> > > will likely have to re-subscribe to the new issue after
> > > migration.  In
> > > the future, logging into issues.redhat.com from time to time
> > > (every few
> > > weeks or months) will be required to keep receiving notification
> > > for
> > > your bug subscriptions.
> > > 
> > 
> > Please fix this and don't make accounts go automatically inactive.
> > That's annoying and painful.
> 
> To my understanding, this will not be changed.  Inactive accounts are
> culled to reduce seat license counts.  I believe the cutoff is
> 90-days.  While I agree it's a change in behavior and somewhat
> annoying, logging into the instance once a quarter does not seem
> onerous for someone that wants to actively participate.
> 
> josh


Will it send out a notification that an account is going to be disabled
or do I need to add a calendar event to make sure I log in often
enough?

Pat