From: "Joseph L. Casale", Wednesday, April 22, 2009 7:28 PM >> I am interested in the multiple connections allowed with VNC for support >>type console sharing. When connected with RDP, the console of the VM has >>a >>login screen, so you can't use VNC to the console at the same time as a >>RDP >>connection... > > Remote Assistance parallels the behavior you're after with RDP. Yup. I'm currently using Remote Assistance with my WinXP users. This requires WinXP Pro, but since pro was required for other things, we already use it. The downside of Remote Assistance is that the user has to be able to create a request. Sometimes, I have to take over their computers with RDP, create a request, let them log back in, then I accept the request on my machine. The other downside is that, afaik, Remote Assistance request can only be accepted by a Windows OS. This is what keeps me from moving many of my workstations away from MS.