[CentOS] CentOS and Dell Support

[Rodrigo Barbosa]

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On Sun, Dec 04, 2005 at 07:10:55PM -0500, Matt Morgan wrote:
> On 12/4/05, Craig White <craigwhite at azapple.com> wrote:
> > On Sun, 2005-12-04 at 15:47 -0500, Matt Morgan wrote:
> > > Although I'm sure it's not always strictly enforced, Dell claims that
> > > it won't provide warranty hardware support on servers installed with
> > > an un-Dell-supported OS (basically, anything other Windows, RH, and
> > > Suse). Are other CentOS admins successful in getting Dell to support
> > > their hardware? How does it work--do you just tell them it's RH?
> > ----
> > Dell is going to warranty the hardware - it doesn't have anything to do
> > with which OS you are using. You can't expect them to support an OS that
> > they don't support but I would bet that if the software issue is
> > something that wouldn't change from RHEL/CentOS - they wouldn't miss a
> > beat.
> 
> For the record, that is the opposite of what they told me. They only
> support the hardware when you're using a supported OS. Of course, you
> wouldn't have to tell them that you're using CentOS. So I was
> wondering if people had gotten away with that pretty regularly.

I never had to call Dell for support on hardware running CentOS (yet),
but they never gave me any trouble with servers running Conectiva Linux
(in the past).

There is a big difference between "I need a driver for my netcard" kind of
support, and "My HD just burst into flames" kind.

[]s

- -- 
Rodrigo Barbosa <rodrigob at suespammers.org>
"Quid quid Latine dictum sit, altum viditur"
"Be excellent to each other ..." - Bill & Ted (Wyld Stallyns)

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.1 (GNU/Linux)

iD4DBQFDk7jTpdyWzQ5b5ckRAkVnAJiBpYTJFgXwCd2KPpJoVQ/9qJRXAKCPMgD8
kOyXeyT8MYrkG1cAQzXETA==
=04mV
-----END PGP SIGNATURE-----