On Sun, 2005-12-04 at 19:10 -0500, Matt Morgan wrote: > On 12/4/05, Craig White <craigwhite at azapple.com> wrote: > > On Sun, 2005-12-04 at 15:47 -0500, Matt Morgan wrote: > > > I'm a fairly experienced RH and Fedora user and admin looking to try > > > CentOS for the first time. I have lots of experience with Dell servers > > > and I'd like to stick with them. > > > > > > Although I'm sure it's not always strictly enforced, Dell claims that > > > it won't provide warranty hardware support on servers installed with > > > an un-Dell-supported OS (basically, anything other Windows, RH, and > > > Suse). Are other CentOS admins successful in getting Dell to support > > > their hardware? How does it work--do you just tell them it's RH? > > > > > > Also, any recommendations for which Dell PERC or Dell SATA RAID > > > adapters can I expect to work nicely with CentOS? > > > > > > If, on the other hand, Dell gives you trouble for CentOS installs, and > > > you have recommendations for other server vendors, let me know. In > > > particular, one that can provide on-site warranty support in Toronto, > > > Canada, would be great. I'm only interested in i386 architecture, by > > > the way. > > ---- > > Dell is going to warranty the hardware - it doesn't have anything to do > > with which OS you are using. You can't expect them to support an OS that > > they don't support but I would bet that if the software issue is > > something that wouldn't change from RHEL/CentOS - they wouldn't miss a > > beat. > > For the record, that is the opposite of what they told me. They only > support the hardware when you're using a supported OS. Of course, you > wouldn't have to tell them that you're using CentOS. So I was > wondering if people had gotten away with that pretty regularly. ---- as far as they are concerned, I am running RHEL - no difference. as far as warranty, they have to warranty what they sell. as far as support, they won't offer OS support on OS's that they don't support. Craig