>I meant the palm pilot - making sure it is set to 57600 and auto-flow > > Oh, I see. Yes, the Palm Pilot is set to 57600 and automatic flow. >---- >yes - and the usb drivers - try the windows fix - reboot the system. > System rebooted, and yet still it's coming up with the same error. However, now that you've convinced me that it's probably not a permissions issue, I've been wondering if maybe I'm just not understanding the set up. For example, I thought gpilot was necessary in order to have connection to the Palm Pilot. But should I be running either Jpilot or Gpilot, or both? Also, what I've determined about Jpilot is that the error comes up before I hit the sync button on the Pilot. But then when I hit the sync pilot on the Pilot, and return to JPilot, it can't find the Pilot. I've tried finding clear online documentation, but I can't determine what I would think were some fairly obvious questions: What's the step by step process for syncing files with JPilot? Can I install .prc files with gpilot? Is there a relationship between JPilot and Gpilot, or are they two programs for the same task? Dave