Check directory permissions as well, as user "werserver". -Ben On Tuesday 07 November 2006 01:01, Indunil Jayasooriya wrote: > Hi, > > > I am trying to install OTRS on centos 4.4. > > I keep getting Warning: Kernel/Config.pm isn't > writable! when i try to run the installer. > > I have done chmod 777 on the > Config.pm file etc but > still it will not work. I also did "chown Config.pm > apache" and that did not work either. > > Please can someone help me. This looks like a simple > > issue which i cannot able to solve. > > below is the error. > > Warning: Kernel/Config.pm isn't writable! > *Comment:* If you want to use the installer, set the Kernel/Config.pm > writable for the werserver user! > > -- > Thank you > Indunil Jayasooriya > > > -- > Thank you > Indunil Jayasooriya > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > -- "The best way to predict the future is to invent it." - XEROX PARC slogan, circa 1978