[CentOS] Dedicated Servers

On 3/19/07, Justin Cataldo <jc at justincataldo.com> wrote:
> I've just got a dedicated server with serverpronto.com.  I've had a gentoo
> machine with them before, but now I'm using cPanel on a CentOS box.  Service
> has always been reliable.  But they sting you for support.  :S
>
> JC

Do they charge you when you need to "physically" reset the server?
i.e. when the kernel panics.