[CentOS] Trouble Ticket System

[Chris]

On Tue, 5 Feb 2008 19:46:58 -0600
Chris Boyd <cboyd at gizmopartners.com> wrote:

> 
> On Feb 5, 2008, at 7:23 PM, Jun Salen wrote:
> 
> >
> > Last year, I tried to installed and evaluate the following OSS web  
> > base trouble ticketing system. This is for me to track history on  
> > our IT related issues. Those that I tried are the PHP Ticket,  
> > DanPHPSupport, Epix Power Support, ruQueue, Ticket Express, OTRS,  
> > PMOS Help Desk and eTicket. From those, PMOS and eTicket are my
> > top picks. I have problem installing OTRS the last time, so I am
> > unable to evaluate that but will try later. The problem with PMOS
> > is that the developer want to give up the project last time I
> > checked. Aside from the mentioned above, can you suggest others
> > that are better. Any advice from other experiences please. Thank
> > you very much.
> 
> 
> 
> Take a look at Request Tracker
> http://bestpractical.com/rt/
> 
> Active support and an active user community.

RT rox - it too difficult to setup. A tiny learning curve, but for the
money (free beer) it's the best I seen. 

Another it OTRS (of course it's mentioned however, there are tons of
whistles and bells (overkill for most IT needs) and if you don't need
them, then RT is by far the best.

-- 
Best regards,
Chris

sounds like a Windows problem, try calling Microsoft support