[CentOS] Trouble Ticket System

Jun Salen wrote:
>>> Take a look at Request Tracker
>>> http://bestpractical.com/rt/
>>>
>>> Active support and an active user community.
>>>
> 
>> and run it on Centos 5 or use the updated LAMP packages in the centos 
>> plus repository if you are running Centos 4.I  try to used this also last year but I found it complicated to use. If possible, I want my user to find it easy to use. After searching the 
> list archives, I found suggestion on using EXO PHPDesk and it looks good. I will try to install it later and check. 
> 

Yes, I asked potential users to login and take a look at rt and one of 
them said that it looked complicated.