Craig White wrote: > On Thu, 2008-01-10 at 09:02 -0600, Johnny Hughes wrote: >> Craig White wrote: >>> On Wed, 2008-01-09 at 11:14 -0600, Johnny Hughes wrote: >>>> All, >>>> >>>> Here is a request for Zimbra to provide official CentOS support: >>>> http://bugzilla.zimbra.com/show_bug.cgi?id=23487 >>>> >>>> Here is a poll that might help them see how many CentOS Customers they >>>> REALLY have: >>>> http://www.zimbra.com/forums/users/14136-foss-edition-most-popular-linux-distro.html >>>> >>>> I am not asking for anyone to do anything mean, or to say anything >>>> untrue, in fact, please don't. >>>> >>>> I am asking that if you use Zimbra on CentOS (either the Free Version or >>>> the Network Version) that you let them know that you are. If you would >>>> pay for Official support, let them know that too. >>> ---- >>> it wouldn't seem that Zimbra's position (they don't support CentOS) is >>> any different than a lot of other software out there. >>> >>> I can see the reason that you would take it personally but they don't >>> mean it personally, it's just typical of another proprietary software >>> company shirking responsibility...no more, no less. >>> >>> They surely could support CentOS and it's obvious after a bit of >>> inspection that the problem that they are experiencing is not just >>> CentOS but also RHEL. I think what this really says is that CentOS is >>> really popular and the issues were more obvious on CentOS because of the >>> number of people using Zimbra with CentOS. I think you may see an >>> alarming trend to this...where companies are seeing more problems with >>> CentOS than RHEL simply because there are more people using CentOS...I >>> wonder. >> Sure, I agree. >> >> What I took personally was the suggestion to use Ubuntu instead of >> CentOS ... and the fact that they support many other distros with their >> FOSS version and still do not even support CentOS there. >> >> http://www.zimbra.com/forums/announcements/14116-centos-not-supported.html >> >> That has been corrected as it was not a CentOS problem: >> >> http://www.zimbra.com/forums/announcements/14213-our-centos-users.html >> >> All the while, several of their developers RUN CentOS and Zimbra for >> their MTA. There are even many development CentOS servers in their >> organization and they will not even support it in the FOSS edit??? >> >> Besides, I am quite tired of people supporting CentOS under the table. >> If they are going to support it, they need to do so openly. >> >> I did not open that bug, nor did I decide that Ubuntu was a better >> server option to support than CentOS. But since the bug is open, CentOS >> users of Zimbra should, in my opinion, respond. >> >> I do think that CentOS users who use Zimbra should take this opportunity >> to let Zimbra know how many of them there are and ask to not be the >> red-headed step child any longer. > ---- > The import seems to be unspoken but it bespeaks of a company that seeks > to disown issues and blame their customers rather than solve the > problems. It would seem not all Mail server companies feel this way, Scalix for example :-) http://www.itjungle.com/bns/bns010808-story01.html Thanks, Johnny Hughes -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 252 bytes Desc: OpenPGP digital signature URL: <http://lists.centos.org/pipermail/centos/attachments/20080110/8f2ee95e/attachment-0004.sig>