[CentOS] Desktop freeze... now what?

Fri Jan 18 01:25:43 UTC 2008
redhat at mckerrs.net <redhat at mckerrs.net>

----- "Niki Kovacs" <contact at kikinovak.net> wrote:
> Hi,
> 
> I installed CentOS 5 on a client's machine yesterday afternoon. He 
> phoned me in the evening to tell me that his desktop "froze several 
> times upon him", and he had to hard-reboot it.
> 
> The last time this happened to me was with some exotic wireless card 
> whose driver had problems with SMP. But here, I have no wireless card.
> 
> So the only suspect is the NVidia Geforce 4000 card.
> 
> The only non-standard thing I did in my install was to install the 
> proprietary NVidia driver from nvidia.com. I knew afterwards this was
> 
> not a good thing to do, since the RPMForge repos do have an 
> nvidia-legacy drivers. I remembered this too late.
> 
> Anyway. I'm due to return to the client in a few hours time next 
> morning. I wonder if reverting from "nvidia" to "nv" in xorg.conf
> could 
> solve my problem.
> 
> As for updates, the system is up to date. But I admit I'm a bit
> clueless.
> 
> Any suggestions?
> 
> Niki
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Did/Can you get the customer to try 'Ctrl-Alt-F1' or similar to see whether it may be that the Xserver has hung but not the OS ?

Also,  if they know the IP can you get them to attempt a ping from another machine ?




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