on 7-28-2008 6:26 PM Lanny Marcus spake the following: > On Mon, Jul 28, 2008 at 4:20 PM, Scott Silva <ssilva-m4n3GYAQT2lWk0Htik3J/w at public.gmane.org> wrote: > <snip> >>>> MHR <mhullrich at gmail.com> took out a #2 pencil and scribbled: >>>>> Over the weekend, I had to make a technical support call on one >>>>> of my DVD burners, and at one point the recorded message >>>>> mentioned I should have my serial number handy. I thought there >>>>> was a way to read that from at least one piece of software on the >>>>> system, but I couldn't remember one and man -k on a number of >>>>> subjects was unrevealing. >>>>> >>>>> Can someone enlighten me (us)? > <snip> >>> Mark: Try that! On my Desktop, it gives me the SN for the HD (hda), >>> but the space for >>> SN is blank, for hdc (DVD reader) and hdd (CD-RW). . If you are lucky, >>> on your box, it will give you the SN for the DVD >>> burner. Lanny >> I don't think most optical drive manufacturers embed serial numbers in their >> drives. Hard drives are different, as their testing process lets them change >> something like a serial number, but an optical drive would require a custom >> firmware to be created and then loaded to the drive. That would slow the >> process. > > That probably explains why when I tried it, there were no serial numbers for my > opticlal drives. I always see an SN for a HD, when running diagnostics on them. > Sounds like Mark is going to need to pull the bad DVD burner anyway, so when he > does, he can read the SN on the label and get an RMA for it. I would have tried also, because now the system needs to come apart twice unless you just buy a new one and let the replacement be a spare. -- MailScanner is like deodorant... You hope everybody uses it, and you notice quickly if they don't!!!! -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 258 bytes Desc: OpenPGP digital signature URL: <http://lists.centos.org/pipermail/centos/attachments/20080729/649025cf/attachment-0003.sig>