On Mon, Jul 28, 2008 at 1:26 PM, MHR <mhullrich at gmail.com> wrote: > Over the weekend, I had to make a technical support call on one of my > DVD burners, and at one point the recorded message mentioned I should > have my serial number handy. I thought there was a way to read that > from at least one piece of software on the system, but I couldn't > remember one and man -k on a number of subjects was unrevealing. > > Can someone enlighten me (us)? Follow on: When I had a problem with the Teac CD-RW drive in my daughters box, I sent an email to Teac Tech Support, asking if they had Diagnostics for it. The reply was that they had no Diagnostics. I put it into the trash and I will not buy any more Teac drives, because they have no Diagnostics. If the company has Diagnostics for your DVD burner, that will probably be able to show you the SN.